Grocery Stores and Supermarkets
Springfield Grocery, Springfield, Oregon.
Photo courtesy Alan Anttila, Hearing Support Solutions LLC
Yes, grocery shopping is work ! But it can also be an enjoyable, social experience if you engage in casual chit-chat with a friendly checker. However, grocery stores are also bustling and noisy and it can be difficult to hear at check-out stands. Being able to visit with the grocery clerk is one of those small but meaningful ways to connect with people, to honor their role in efficiently tallying up your totals, and to add enjoyment and human connection to your own shopping experience.
Possible Assistive Listening System Locations
- Bakery, checkouts, deli, floral, pharmacy
- Customer service desks
- Community rooms
Example: Springfield Grocery Outlet
Springfield Oregon, Grocery Outlet. Counter at checkout stand, with flowchart (PDF) showing how to use the hearing loop with and without telecoils
Springfield Grocery Outlet brings hearing accessibility with Telecoil Loop Systems at all registers! (video, 3 minutes)
Resources from Springfield Grocery Outlet
- Let’s Go Hearing Accessibility! (PDF) Article, Jan 2024
- Checkout flowchart (PDF) – How to use a hearing loop
- Contacta Case Study: Springfield Grocery Outlet
Resources
- Are you ready to transform that customer experience at your store? 5 Steps to Add Hearing Loops in Grocery Stores (PDF) (1 page)
- Paragraph template and checklist. Describe your assistive listening system on your webpage. Promoting Your Assistive Listening System, with Checklist by the Center for Hearing Access (2 pages, pdf)
- Zotero online library with articles, webpages, and information for grocery store and supermarkets
- Email loop.locations@hearingloss.org for a list of grocery stores, supermarkets and pharmacies that have hearing loops in the United States and Canada.
- Lists of hearing loops across the United States and Canada.