USA Hearing Loop Installers

Quality Hearing Loops Installations

All hearing loops (installed and portable) should meet the international standard for hearing loop systems. Compliance with IEC (International Electrotechnical Commission) 60118-4 delivers strong, even coverage, and the absence of interference, in any environment. 

• Why Meet the IEC Standard for Hearing Loop System Installation? (HLAA-Hearing Loss Association of America, 2-pages, pdf)

Obtain at least two bids for comparison of price, terms, and standards.

To ensure a quality result, ask installers if they will:

• Certify that the installation meets IEC Specification 60118-4, which specifies the international standard for strength and evenness of coverage, giving a quality experience to users. This will prevent dissatisfaction with uneven, poor-quality installations and will delight users with clear, strong input wherever they sit.
• Issue a “certificate of comformity” upon completion.
• Include staff training after installation on a “regular basis.” (see resources below for an outline)
• Provide warranties, maintenance agreements, user guides, and support.
• Provide a hearing loop design diagram.
• Be willing to work with floor contractors. It is less expensive to install a hearing loop during a remodel, new build, or when replacing tile, carpet, or other flooring.
• Demonstrate their hearing loop expertise and training.
• Show all pertinent licenses, for individuals and/or business.
• Share a list of references that will attest to the quality of their work.

Once you’ve decided to make an investment in a hearing loop system:

• Choose a designer/installer with loop experience and a portfolio of satisfied customers.
• Confirm adherence to IEC 60118-4 standards for compliance.
• Confirm the type and frequency of staff training offered after installation.
• Request a certificate of insurance (COI) that names your organization/business prior to starting project. COI resources 1) Everything You Need to Know About Certificates of Insurance for Contractors “COI” and 2) What Is a Certificate of Insurance (COI) for Contractors — and When Do You Need One?